Warranty

• In possession of the proof of purchase.
• All maintenance services, as indicated in the maintenance booklet, have been performed on time.
• The vehicle is maintained by a recognized specialist in accordance with the maintenance schedule.
• If you have maintenance services performed elsewhere than at the authorized specialist, you must be able to present the invoices; the warranty period may be affected as a result.
• If the customer installs parts in the engine themselves (or has them installed) or performs the vehicle's maintenance themselves, the warranty can no longer be invoked.
• The original parts may not be replaced by non-original parts.
• If you wish to claim the full warranty, the repair work may only be carried out in a workshop of an affiliated dealer.

• Normal wear and tear and damage caused by the use of the vehicle, not being a material or manufacturing defect, are as such not covered by the warranty: the replacement of inner and outer tubes, rubber parts, brake discs or drums, belts, filters, chains, sprockets, wheel spokes, and unlisted wear parts.
• Maintenance work such as: software updates, lubrication, adjustment, cleaning, etc.).
• Warranty on plastic parts or body panels is only granted if structural or manufacturing defects are discovered before the delivery of the new vehicle to the customer.
• Aggravation of the damage due to continued use of the vehicle in the event of a defect or problem.
• Damage intentionally caused by the beneficiary/owner.
• When a scooter has traveled more than 30,000 km and/or has been used for commercial purposes; such as for rental, home delivery, or courier services.
• Corrosion or oxidation of the surface of the chassis, screws, and all other treated or untreated parts are not covered by the warranty.
• Noises and vibrations that have no influence whatsoever on the reliability, safety, and handling of the vehicle are not covered by the warranty.
• Damage resulting from negligence, improper use, or failure to comply with the instructions stated in the user manual.
• Additional parts or modifications not installed by the dealer (e.g.: performance software update, alarms, radio, lights, etc.).

Incorrect use can reduce the battery's lifespan or even cause it to break. Please note that the battery slowly discharges due to self-discharge. Battery capacity also decreases at low temperatures. We recommend recharging at least once a month and storing the battery at room temperature when not in use. The warranty will be voided in case of improper use.

The range of a battery can decrease by a quarter at low temperatures. In other words: in winter, you get fewer kilometers out of your battery than in summer. This difference can amount to up to 25 percent. To keep your battery in good condition for as long as possible, the best advice is to keep using it. Even in winter.

The riding distance, endurance, and performance of the battery are not covered by the warranty. The actual achievable distance depends on several factors such as: rider weight, battery condition, ambient temperature, speed, and riding style. To maximize the range, the maximum speed may be reduced when the battery is running low.

In the countries of the European Union, the consumer is protected by statutory rights as determined by the applicable national regulations. This contractual guarantee cannot restrict these rights.